the fine printOrdering & pickup terms

Ordering

Order at the counter at 210 Bay Street, or call us on (03) 9646 0898 and collect from the counter. You can browse the full menu online first. Custom cakes start with an enquiry through our cake builder.

Pickup

Collect your order from the counter at 210 Bay Street, Port Melbourne VIC 3207. We’re open 5:30am–6pm, seven days a week.

Custom cakes

• Custom cakes need 7 days’ notice
• For 50 or more guests, allow at least 10 days and send us an enquiry, as these cakes are quoted one by one
• When you send a cake request, Irene will be in touch, usually within one business day, to confirm the details and pickup

Build your cake online to get started.

Catering and delivery

Catering orders need at least 24 hours’ notice. We deliver within 5km of the bakehouse on weekdays. We’ll let you know about any delivery charge when you order.

Changes and cancellations

If you need to change or cancel an order, call us on (03) 9646 0898 or email [email protected] as early as you can, and we’ll do our best to help.

Allergens

Please ask us about allergens before you order. Tell us about any allergies or dietary needs when you order and we’ll talk you through what’s in it. You can also filter the shop for gluten-free and vegan options.

Call (03) 9646 0898, email [email protected] or ask at the counter at 210 Bay Street, Port Melbourne.

Prices and payment

Prices are in Australian dollars and include any GST.

Questions

Get in touch on (03) 9646 0898 or [email protected]. To see how we look after your information, read our privacy policy.